1. Introduction
Replenished Markets ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at replenishedmarkets.com, use our services, or communicate with us via phone, email, or text message.
By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the site or use our services.
2. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact or consultation request form
- Call our phone number
- Send us a text message or opt in to receive text messages
- Email us directly
- Request information about our services
This information may include:
- Full name
- Email address
- Phone number
- Company or facility name
- Job title or role
- Facility address and type
- Number of employees at your facility
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and referring URLs
- Device type and screen resolution
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and consultation requests
- Provide, maintain, and improve our services
- Send you information about our smart cooler solutions
- Send appointment confirmations, service updates, and follow-up communications via SMS or email
- Process and manage your account if you become a facility partner
- Analyze website usage to improve our site and user experience
- Comply with legal obligations
- Prevent fraudulent activity and ensure security
4. Text Messaging (SMS) Policy
Replenished Markets uses SMS/text messaging to communicate with two distinct audiences. By opting in to either program, you consent to receive messages as described below.
Facility Partner & Lead Communications (B2B)
If you submit an inquiry through our website contact form at replenishedmarkets.com/contact and check the SMS consent box, you may receive messages related to:
- Responses to your inquiry about smart cooler solutions
- Consultation and appointment confirmations
- Service updates and follow-ups
- Facility account notifications
Opt-in method: Checking the SMS consent checkbox on the website contact form.
Fresh Rewards Loyalty Program (B2C)
If you are a customer purchasing meals from one of our smart cooler locations, you may opt in to our Fresh Rewards loyalty program to receive:
- A free meal reward upon sign-up
- Exclusive promotions
- New menu item announcements
- Loyalty rewards and offers
Opt-in method: Scanning a QR code on the smart cooler and texting a keyword (e.g., FRESH) to our number, or providing consent at the point of purchase.
Key SMS Details (All Programs):
- Message Frequency: Message frequency varies. You may receive up to 5 messages per month depending on your interaction with our services.
- Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
- Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
- Help: Reply HELP to any message for assistance, or contact us at (770) 758-3506 or [email protected].
- Carriers: Compatible with all major US carriers including AT&T, T-Mobile, Verizon, and others.
Our Commitment:
- ✓ We will never sell, share, or disclose your phone number or SMS opt-in information to third parties for any purpose, including marketing.
- ✓ Your consent to receive text messages is not a condition of purchasing any goods or services.
- ✓ Your personal data, including phone numbers, will not be shared with third parties or affiliates for marketing or promotional purposes.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, communication platforms), bound by confidentiality obligations.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or the public.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Opt out of text messages by replying STOP
To exercise any of these rights, please contact us using the information provided below.
9. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: